Frequently Asked
Questions
Frequently Asked
Questions
All Answers to Your FAQ's!
What can I get with my purchase?
After purchasing the software, you are provided with a 100% genuine Microsoft product key, download link, and installation guidelines. You can activate your product directly from the Microsoft website with this key.
How do I get my product key?
Your product key will be sent digitally via email within minutes of payment.
Is the product key legal?
Yes, all our Microsoft product keys are 100% legal and authentic.
How can I get help with installation?
We usually include installation instructions with each online/downloadable software license. You can contact us if you have issues with the software you bought from us. Our technical support team is dedicated to helping our customers with any problems.
Are there time limits on product keys?
No, all our product keys are permanent and have no time limit. They are not MSDN trials or products.
Was the product key ever issued to someone else or activated before?
No, the product key was never issued to anyone else or activated before. The keys will not be retrieved from Microsoft systems until the buyer purchases.
Are my purchases protected? How do I insure?
Yes, your purchase is protected. All of our transactions are secured by PayPal Buyer Protection. This program guarantees you will receive a refund if the product doesn’t match the description or there’s a problem with the product key. We are also committed to providing excellent customer service at Instantly Key. So, if you have any problems during the purchase process, we will do our best to fix them.
Which countries do we ship product keys to? How long will the delivery take?
We ship worldwide because our products are ESD (Electronic Software Delivery) and work wherever you are. After payment is complete, a product key will be delivered to your email address. You will receive it within minutes.
Do you supply your products in large wholesale or bulk orders?
Yes. High-volume bulk orders can be handled by contacting us directly via live chat or emailing our support team at support@digitronix.biz
Does the product key enable regular software updates?
Your computer is regularly updated based on the Microsoft version.