Refund &
Return Policy

1 – Full refund within 7 days if the customer receives an unusable license – but first, contact our Billing team to confirm that the license is not working due to the license itself and not due to some other factor (faulty installation, the wrong product installed, malware or virus corruption of system files, etc…)

2- If the buyer did not receive a license at all, the customer will receive a full refund through email within 7 days.

3- If the customer has problems with the license after activating it, they will receive a full refund within one year.

4- If the customer received a working license, there will be no refund.

5- The buyer must contact us by email at sales@digitronix.biz to receive a refund.

6- The keys MUST be used within 30 days of the purchase, or the warranty is voided.

Within seven calendar days, Digitronix.biz reserves the right to examine the product key for Activation information. If the test reveals that the product key has already been activated after purchase, Digitronix.biz reserves the right to refuse a refund because the purchased service was delivered as promised.

Please contact us at sales@digitronix.biz if you have any questions about our Returns and Refunds Policy.